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"Just because something works doesn't mean that it cannot be improved" ~Shuri in Black Panther
Care Commit Consist

Aretex (uh-ri-tey-ks) meaning functioning excellence. Our moral calling to "CARE..COMMIT..CONSIST!!" encapsulates our pursuit in caring for growth potential, committing to improve efficiency and consistently create better experiences.
 

We are an end-to-end maintenance service platform for smart home & building automation systems, offering periodic care plans with flexible durations; for prolonged safety, comfort and convenience.
 

We assist our SIs Partner Network, honouring one's brand value to achieve the maximum customer retention rate.

Benefits :

Proactive maintenance & complete coordination with third-party vendors for complete end-to-end support

Embrace new user experience possibilities with strategized recommendations, leading user's demands seeded from rapid pace of technological shifts

Breakdown visits' turn-around-times within 18-36 hours (Premium subscribers)

Minimal OPex counters huge installation CAPex

Improved efficacy and lifespan of 10+ years with well-engineered system

Proportionate ever-growing customer base and its retention rate with challenging maintenance service

Achieve prolonged comfort, convenience & safety, with statutory preventive measures & timely updates

Leverage on customer acquisition cost with improved referral rates, and respect integrity with once a customer always a customer, motto

*24x7x365 on-call and site support available (Premium subscribers)

Prompt local support during breakdowns uplifts trust and loyalty, honouring one’s brand value

Software Modules (Drivers) Development for Integration with third-party systems on various Platforms

Technical Consultancy Service for complex multi-systems multi-protocol integration projects

Care Commit Consist
About Us :

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With over 50+ years of collective team experience in smart home automation industry, our technicians & engineers are well qualified, competent and capable to work on multiple systems like KNX, Crestron, Control4, CasaDigi, Casambi, RTI, Dynalite, Lutron, Raylogic, Helvar, Mode Lighting, Savant, iRidium, LogicMachine & DMX.

 

We are KNX Partner, iRidi Certified Specialist, Certified Casambi Commissioning/Service Partner and Control4 Driver Development Partner. We are also active members of CEDIA and INBAC, well-known communities in smart home and building automation industry.

 

With a lot of interaction and extensive swotting, we are currently exploring couple of interesting opportunities in the market. One, is Driver Development for OEMs/Distributors and Platform Owners ensuring a full thorough third-party integration with a more intuitive, convenient and easier programming flow. Software module coded for a Platform fully integrated with a third-party system, plays a critical role especially for niche applications and new entrants into the market.

 

Other, is Technical Consultancy to the System Integrators for their complex projects involving multiple systems multi-protocol cross-platform integration. A strong technical support from a well planned Design with Commissioning in such projects is an important aspect to reduce on-site deployment.

Aretex Partners and Associations
Periodic Care Plans:

We offer maintenance service contract with flexible durations as per below mentioned PCP options. From a basic starter plan of 6 months, a regular plan of 12 months, to a more premium plan of 24 months. Customized duration based on special requirement is available too.

Above all includes statutory quarterly, scheduled special and breakdown visits; along with proactive coordination with third-party vendors for complete end-to-end support

 

Above pricing is an indication for a space upto 3000 sq.ft. having lights, fans, curtains, AC and AV equipments controls on automation system. Actual pricing may vary post site survey

Driver Integration:

Intesis Universal IR AC Interface Driver

for Crestron Home

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Intesis Universal IR AC Interface integrates with Crestron Home processors (R-series) over local area network on TCP/IP, providing a spectacular feature of two-way feedback on Crestron Home app.​

Casambi Driver for Control4

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Casambi BLE-based lighting control system integrates with Control4 processors over local area network on TCP/IP, providing an absolute unified experience for AV rooms, Home Theatres, Entertainment Rooms, Demo/Experience Centres​

Contact Us :

Please feel free to connect with us via any of below convenient means.
 

Address: 91SpringBoard Vikhroli, 06 GBD, Gate 2B, L.B.S. Marg, Vikhroli West, Mumbai 400079, MH, IN
 

Email: care@aretex.in (for maintenance service) & connect@aretex.in (for driver integration)

Please connect on WhatsApp in case of maintenance service

Aretex WhatsApp Contact Link
  • X
  • LinkedIn
Aretex Telegram Contact Link

Please connect on Telegram in case of driver integration

Subject

Please submit multiple requests for multipe subjects

Frequently Asked Questions:

Why the need of maintenance after already investing huge amount for smart home installation ?

Lifespan of a well known smart home automation brand is more than 10 years. However, there are installations running fine up and above 15 years and even close to 20 years. Here, system maintenance plays an important role to improve system's efficiency and lifespan. Another point is to use the system differently with possible iterations in software for a longer period of time, with newer updates. System up-gradation to adapt the latest market trends and rapid technological pace helps in unleashing the true potential of the system. System updation especially a lot of security updates provides enhances security right from first day of the installation throughout the system's whole lifespan.

Which systems service do we deal in ?

KNX, Creston, Control4, CasaDigi, Casambi, RTI, Dynalite, Lutron, Raylogic, Helvar, Mode Lighting, Savant, iRidium, LogicMachine & DMX. Our team is qualified and capable to work on any well known wired centralised system.

Do we deal only in wired centralized systems service ?

Currently yes. However, exploring a huge market of wireless retrofit systems will take some time for launching similar service model. We'll keep you posted via our social media posts.

What are the basic to-do's while going through a breakdown, especially lights ?

Staying in dark and understanding the importance of lighting unfortunately happens at the same time. Firstly, one should start locating the electrical DB with the help of torch, checking the breaker's status. If tripped (pointing downwards), then contact us and we shall arrange a site visit along with the vendor electrician (if needed) and lights vendor (if needed) as soon as possible.

Who all are considered to be part of the associated vendor list ?

Lights, Curtain/Blind Motors, Fans, Air-Conditioners (HVAC), Audio-Video (AV), Intercom/ICT (WiFi,SIP, EP-PBX, etc.), Access Control (door locks, biometric scanners, gate automation, etc.), Safety (window contact sensors, glass break sensors, fire alarm system with smoke alarms and sprinklers,etc.), Security (CCTV, VDP, etc.) and Mobile App Control (local/remote).

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